Ares Farway
Selectivity
2
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Posted - 2013.03.10 10:47:00 -
[1] - Quote
Thelodas wrote:"Hours for PLEX" is accessible through the account management pages and allows players, with disabled accounts, to activate their accounts for 4 hours. Once the account has been activated, the customer has 4 hours to add a PLEX, or another available subscription to his account. This option will then become available again once the account is disabled. Please note that if no subscription is added with a PLEX to the account during the 4 hours timeframe, the "Hours for PLEX" option will be deactivated for that account and can only be re-instated by a member of Customer Support. This is to make sure that it's used for the intended purpose only.
We hope you enjoy this new convenient feature.
- GM Q
On further research, it seems you have been glitched by the system, see bold above. Petition it
On further investigation, seems like it is no glitch at all and well intended to work like it did. Even though you have 4 hours time to "add a PLEX, or another available subscription to [the] account", which you bolded correctly, see what I underlined in that post.
It clearly says that, if you do not activate it with a PLEX, the "Hours for PLEX" option will be deactivated.
SO.. OP activated "Hours for PLEX" as offered by CCP and used not a PLEX, but another available subscription method, which is ok and intended to work - and it worked! He did it within 4 Hours as intended and got his subscription renewed as intended. However, He also got the "Hours for PLEX" option deactivated, which was also stated by the above text to happen if you dont add a subscription "with a PLEX".
Now if he still had the "Hours for PLEX" option available it wouldnt work as they say it does. given the fact than everything happened the exact way it was described, there is little reason to believe in any bugs.
In Fact its simply a matter of "I didn't read carefully enough and want to be reimbursed for my loss"
This is in no means different from becoming a victim of a Jita local contract spamming scammer and then trying to make CCP responsible for not reading the the contract carefully enough.
OP accepted an offer from someone else and got exactly what it was described as, yet complains in here. ... |